• To develop a positive and productive relationship with the operation teams and channel partners.
• To manage the overall support model that aims at answering queries in a fast, accurate and clear manner.
• To work in a shared business environment and leverage expertise from peer teams to meet objectives.
• To participate in re-defining, implementing and continuously improving business activities with the goal of positively impacting operational efficiency and customer satisfaction.
• To provide management with timely reports related to the job scope.
• To participate in process and knowledge management projects.

Requirements:

• Korean speaking candidate
• Diploma holder and above
• Minimum 3 years related working experience
• Strong customer service and problem solving skills
• Good in communications skills
• Proficient in English & Korean
• Must be a detailed, patient and fast worker
• Ability to work under deadline in a fast-paced working environment
• Good working knowledge of Microsoft Office products eg. Excel, Word

Please forward detailed RESUME with a PHOTO in MS Word format to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Please remember to state your

1. Current salary
2. Expected salary
3. Reasons for leaving (Past and present employment)
4. Notice period

Please state position applied for as the subject in the email. We regret only shortlisted candidate will be notified.

For more openings, please visit http://www.sgrecruiters.com